Return Policy

30-Day Money-Back Guarantee đź’–

We stand behind the quality of our GlowBeauty™ Gummies — and we want you to absolutely love them.
If for any reason you’re not satisfied, we offer a 30-day money-back guarantee from the date you receive your order.

You can request a return or refund within 30 days, even if you’ve already opened the product — as long as less than half of the gummies have been used.

Just send us an email at service@berriglow.com with your order details, and our friendly team will take care of everything.

We’ll process your refund once the returned item has been received and inspected. Refunds will be issued to your original payment method (credit card, PayPal, etc.) within a few business days.

💡 No restocking fee, no hidden charges — just a simple, worry-free return experience.

Cancellation Policy

We accept order cancellations before the product has been shipped or produced.
If your order is successfully cancelled, you’ll receive a full refund.
Once your order has been shipped, it can no longer be cancelled.

Returns Policy (if applicable)

If you wish to return your order within the 30-day window, please make sure:

  • The gummies are partially unused (less than half consumed).

  • The product remains in its original packaging.

  • You provide a receipt or proof of purchase.

Please do not send your purchase back before contacting our customer service — we’ll guide you through the process and provide the correct return address.

If the return is due to our mistake (damaged, defective, or wrong product), we’ll cover all shipping fees.

Refunds (if applicable)

Once your returned product is received and inspected, you’ll receive an email notification.
If your refund is approved, it will be processed automatically and credited to your original payment method within several business days.

Late or Missing Refunds (if applicable)

If you haven’t received your refund yet:

  1. Recheck your bank account.

  2. Contact your credit card company — posting times vary.

  3. Contact your bank — sometimes refunds take several days to appear.

If you’ve done all this and still haven’t received your refund, please email us at service@berriglow.com.

Return Address

GlowBeauty™ Returns Center
3/F, Building A, Factory Building, Heyu Industrial Zone, Zancheng Community,
Fuhai Street, Bao'an District, Shenzhen, China.